Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Advertising provides advertising technology and consumer insights to
the world’s leading brands and retailers. Working with agencies and brands
around the world, Rakuten Advertising unites technology, client strategy and
consumer insights to deliver advertising experiences that drive increased brand
awareness and marketing performance. With access to Rakuten’s diverse media
properties and audiences, combined with an award-winning performance
network and proprietary consumer research, Rakuten Advertising creates the
right conditions to reach new customers and sustain long-lasting loyalty.

Job Summary:

This role is for an Account Specialist, primarily supporting the account management team in executing and managing client campaigns. Key responsibilities include client communication, administrative tasks for accounts, and assisting with publisher management. The role requires strong communication skills, responsiveness to both clients and internal teams, and proactive collaboration within the team. The individual will learn to understand client performance, Rakuten Advertising products, and develop presentation and analytical skills. Ultimately, this position focuses on providing excellent client service and contributing to the successful execution of affiliate marketing strategies.

Key Responsibilities:

• Manage communication and act as liaison between publishers, advertisers and account managers.

• Update client promotions, creative and communications as necessary.

• Audit creative and placements as mandated by account team/client.

• Review partnered affiliate websites to identify optimization opportunities.

Minimum Requirements (Knowledge, Skills, Abilities):
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Technical Abilities: Must be able to quickly learn proprietary software to manage campaigns and report results. Solid proficiency with Excel and Power Point for client-ready reports and presentations. Ability to learn Rakuten tools and processes

• Communication Skills: Exemplary written and oral communication skills

• Detail oriented: Able to complete tasks efficiently and effectively

• Collaborative: Able to work across several teams and departments

Qualification Requirements:

• College Graduate. Communication, marketing, business majors preferred.

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