ComplyAdvantage’s mission is ambitious and so are our People team; we want to build an environment where our talented colleagues can thrive and achieve amazing things. We’re on an exciting path and only just getting started. Sound like a challenge you’d be up for? Read on…..

We are looking for a driven, talented People Operations Manager with knowledge of People Systems and Processes to help us build a world-class People Experience for our global team of crime-fighters. This role is crucial in ensuring the smooth and efficient delivery of People services, optimizing People processes, and leveraging technology to enhance the employee experience.

About the role

• People Operations Team Leadership: Lead, mentor, and develop a team of People operations professionals managing first-line queries. Foster a culture of continuous improvement and excellent service delivery.
• Process Improvement: Identify, analyse, and re-engineer People processes to improve efficiency & automation, reduce manual effort, and enhance the employee and manager experience.
• People Policies: Ensure all People policies and procedures comply with local, national, and international labour laws and regulations. Stay updated on changes in legislation and implement necessary adjustments.
• Compliance: Manage the audit process for all People-related audit queries (in particular ISO and SOC2), ensuring our processes are robust and fulfil the requirements of the certification.
• Onboarding & Offboarding: Develop and optimise efficient and engaging onboarding and offboarding processes.
• Employee Data Management: Ensure the accurate and secure management of all employee data.
• Knowledge Base: Maintain the People team knowledge base (Confluence) with up to date information, documentation and processes for the entire employee lifecycle, ensuring clarity on internal processes for the whole team.
• Tooling & Analytics: Ownership of the People Team tech stack including contract renewal and analytics

About you

You’ll likely have:

• Proven experience in People operations leadership, with a strong focus on process & systems improvement, optimisation and administration.
• In-depth knowledge of HR best practices, labour laws, and compliance requirements.
• Strong interest in the latest technological trends within the People space and a desire to implement cutting edge advancements
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent communication, interpersonal, and leadership skills.
• Ability to manage multiple priorities and projects in a scale-up environment.
• Strong problem-solving abilities and a continuous improvement mindset.
• Ability to work autonomously and make decisions with minimal direction.

What’s in it for you?

• Competitive salary aligned to your skills and experience
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships
• Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve
• Annual learning budget to drive your performance and career development
• Company Pension Scheme
• Company Health Care Plan
• Travel - season ticket loan
• Cycle to work scheme with Evans Cycles