Job Description:

Organization Overview

About Rakuten and the Business:

Belongs to Rakuten Group, Inc. and is entrusted with Rakuten Mobile operations.

This business unit is challenging to enter the carrier business with innovative and advanced technologies, continuously striving to provide attractive services.

To create world-class innovative services, we are promoting systems and environment development where each individual can challenge their potential to the fullest and expand their scope of activity.

About the Department/Service:

Full-scale service provision for corporate clients began in January 2023. This organization is responsible for providing solutions, primarily mobile services, to corporate clients, and you will participate in the business as a core member for business expansion.

Responsible Solution Technology Areas and Job Responsibilities:

This organization is responsible for the service design and business design of solutions in AI, fixed-line network, mobile network, contact center services, IP phone services, and Rakuten Group's proprietary development services.

Service Design Job Responsibilities:

Responsible for planning new services and considering improvements for existing services.
This involves either collaborating with development departments within Rakuten Mobile or other Rakuten Group companies to commercialize solutions, or reselling third-party products, including those from overseas. When handling third-party products, you will also be responsible for negotiations with the development vendor.

・Formulation of service specifications, requirements definition

・Market trend analysis, competitor analysis, customer needs research

・Coordination and negotiation with internal and external stakeholders, such as sales departments, facility departments, legal departments, and vendors

・Business viability assessment:

- Trial calculation of P/L (Profit and Loss Statement), cost-benefit analysis

- Creation of necessary documents for investment decisions

・Creation of planning documents, proposals, presentation materials, etc.

・Explanation to internal related departments, consensus building, and presentation to management, obtaining approval

・Project planning, progress management, issue management, risk management

・Design and construction of operational flows necessary for service provision

Business Design Job Responsibilities:

Responsible for creating service revenue and expenditure simulations and building sales mechanisms for new services prepared by the service design team.
Through identifying target corporate customer segments, formulating sales plans, and creating proposal document templates, you will support sales, SE, and marketing to accelerate sales. You may also accompany initial customer sales activities.

・Coordination and negotiation with Sales Department, Marketing Department, SE Department, and Executives

・KPI management

・Business viability assessment:

- Trial calculation of P/L (Profit and Loss Statement), cost-benefit analysis

- Creation of necessary documents for investment decisions

・Creation of planning documents, proposals, sales promotion materials, presentation materials, etc.

Required Conditions:

[Common]

・Ability to conduct business in Japan.

・Business experience in Japan and currently hold a valid visa allowing you to work in Japan.

・Business level or higher Japanese language proficiency (reading, writing, fluent conversation).

・Ability to commute to the workplace 4 or more days a week.

・3+ years of practical experience in the ICT industry.

・Ability to create documents using Excel and PowerPoint.

・Ability to effectively involve relevant domestic and international stakeholders (sales, technology, vendors, etc.) and promote projects.

[Service Design]

・Fulfills one of the following requirements:

- Possesses a technical background in communication infrastructure (experience in design, construction, operation of networks, servers, cloud, etc.), deeply understands the technical background from an engineer's perspective, and can communicate with development departments.

- Ability to facilitate meetings, manage projects, and create and report materials to executives in English.

- Experience in development, and capable of requirements definition, acceptance testing, and vendor management.

[Business Design]

・Fulfills one of the following requirements:

- Experience in corporate solution sales.

- Experience in business development.

- Experience in sales planning or marketing planning.

Welcome Conditions:

[Service Design]

・Work experience in the telecommunications industry.

・Experience in business planning or project management.

・Knowledge of security.

・Business-level English proficiency.

・Experience in data analysis, aggregation, and processing.

・Knowledge of AI.

・Project management experience.

・Experience in launching collaborative businesses with other companies.

・Experience in corporate business.

・Leadership skills and the ability to engage others.

[Business Design]

・High communication skills and cooperativeness.

・Ability to build smooth relationships with client companies, conduct problem hearings, and propose solutions.

・Ability to collaborate with diverse internal and external stakeholders.

・Communication skills to promote projects.

・Strong commitment to achieving goals.

・Ability to implement the PDCA cycle and proactively propose and execute improvements.

・Logical thinking and problem-solving skills.

・Ability to structurally grasp complex issues, analyze them logically, and derive optimal solutions.

・Ability to discover potential customer issues and concretize them as solutions.

Languages:

English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)