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Bilingual (English/Japanese) Test Automation Engineer, Rakuten Ichiba - EC Marketplace Development Department (ECMPD)

Rakuten

Rakuten

Software Engineering, Quality Assurance
Tokyo, Japan
Posted on Jun 30, 2025

Job Description:

Business Overview

Rakuten is one of the leading e-commerce companies in the world. Our mission is to empower people and society through the internet while aiming at becoming the Global Innovation Company.

Department Overview

EC Marketplace Development Department (ECMPD) is a tech division under Commerce & Marketing Company of Rakuten Group, Inc. We are responsible for developing and enhancing our online system to support our core business, Rakuten Ichiba.

Rakuten Ichiba is one of the largest internet shopping malls in Japan with 5.6 trillion sales in 2022 and our business is growing year on year. We aim to provide the best shopping entertainment for our shoppers and empower our partners in Rakuten Ichiba.

This QA team is responsible of the Quality Assurance of the Commerce Department services. You can be involved in leading e-commerce services, and develop your skills in a global environment.

Position:

Why We Hire

Commerce & Marketing Company of Rakuten Group, Inc. provides services to millions of users and is expanding rapidly, but we don’t believe in growth without quality. Therefore, we are looking for a very talented and enthusiastic Test Automation Engineer, capable of building up our test automation architecture so we can assure the reliability and scalability of our services.

Position Details

- Work closely with test engineers and development teams to define and improve the test automation architecture.

- Test automation architecture design/operation.

- Design and operate original test automation framework.

- Design and operate CI/CD environment.

- Assign and review tasks to team members (including outsourced members).

- Design test automation scripts for UI, API, and web applications.

- Implementation of test automation scripts.

- Operation of test automation tools.

- Verification and Analysis of test results.

- Test result reporting.

Work Environment

Our QA team, formed by 5 to 10 members, has a global working environment where both English and Japanese are used. The QA knowledge of the team is constantly improved through Overseas Conferences and weekly certification study sessions like ISTQB, and we maintain a healthy work-life balance (average overtime of 20-30 hours monthly, depending of the team). Also, we conduct regular 1on1 meetings to create a safe, comfortable working environment.

Mandatory Qualifications:

- Over 3 years of experience in test automation development/implementation.

- Any language is fine, but having experience of using some testing middleware or framework is required (ex. Junit/Test::Unit/unittest/Selenium/Cypress).

- Backend knowledge + application testing experience.

- Experience in developing/designing/implementing UI & API tests.

- Can read Japanese documents and communicate in Japanese.

Desired Qualifications:

- Test planning/design/implementation experience.

- Internet Service Industry knowledge and experience.

- ISTQB foundation level knowledge.

- e-Commerce domain knowledge.

- Service-Oriented.

Ideal Candidate

- Proactively involves others in order to solve problems or improve the situation.

- Having inquiring mind for various issues/items.

- Having passion to learn continuously in a fast-moving environment.

- Must be able to communicate effectively with various stakeholders as well as other QA team members.

- Willing to tackle new challenges and drive improvements, NOT satisfied with the status quo and routine work.

- A good team-worker who promotes team-working culture within and outside of the team.

Other Information:

Additional information on Location

Rakuten Crimson House (Head office)

Additional information on Qualification

Business Level English

Business Level Japanese (JLPT N3 and can communicate in Japanese)

#engineer #applicationsengineer #commerce

Languages:

English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced)