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Sales Assistant, Assistant Manager Candidate - Ad Solutions Department, Marketing Solutions Business(A&M)

Rakuten

Rakuten

Marketing & Communications, Sales & Business Development
Tokyo, Japan
Posted on Jul 17, 2025

Job Description:

Business Overview

The Ad & Media Company is committed to the overall development of the Rakuten Group, aiming to make "Advertising" the fourth pillar of the group, following "EC, FinTech, and Mobile." Within the Rakuten Group, it is attracting attention as a crucial business area that will drive future group growth.

Department Overview

This position belongs to the "Rakuten Marketing Japan Department" within the Ad & Media Company.

The Rakuten Marketing Japan Department holds a unique position as "both a digital advertising agency and a platformer," operating in an environment where it can handle a diverse range of marketing products and cutting-edge digital solutions.

The Sales Assistant Group primarily handles operational tasks related to ad operations for the Rakuten Marketing Japan Department (LinkShare Japan business).

By managing various operational tasks, they contribute to improving organizational productivity and quality through implementing business flow improvements, automation, and promoting measures to prevent operational errors.
* LinkShare Japan: https://jp.linkshare.com/

Position:

Why We Hire

As the business grows and operations expand and become more complex, we welcome individuals who are passionate about building new workflows, consolidating existing flows, transforming to better systems, reducing man-hours through automation, and preventing human error. We are looking for someone who can embody and lead operational reform.

Position Details

Job Overview

Based on requests for operational support from both internal and external sources, this role primarily handles various operational tasks associated with ad operations, such as report creation, management screen settings, and billing, payment applications.

Candidates for Assistant Manager will also be responsible for assisting with group management and handling organizational incident response tasks.

Specific Job Examples

- Data aggregation and creation of various reports

- General ad operation (primarily affiliate advertising)

- Receiving new requests, creating work formats, and building operation flows

- Checking ad content and requesting corrections from media

- Responding to inquiries

- Answering phone calls (transferring calls)

Work Environment

9 permanent employees, 3 temporary staff

It's a team with many mid-career hires, and while their backgrounds and years of service vary, members support and learn from each other while leveraging their individual skills and experience.

Mandatory Qualifications:

- At least 3 years of professional work experience

- Experience in handling operational tasks such as data aggregation and input, constructing business flows, and improving operations

- Proficiency in Excel (functions such as XLOOKUP, SUMIFS, INDEX, PivotTables, conditional formatting, etc.)

- Experience using Microsoft PowerPoint and Word

Desired Qualifications:

- Team management experience

- Work experience in the internet advertising industry

- Understanding of HTML and CSS

- Basic understanding of programming, such as VBA or Python

- Basic knowledge of SQL

Others Information:

Additional information on Location

Futako Tamagawa Rise Office

2-21-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on Secondment

This position belongs to Rakuten Group, Inc., but upon joining, you will be seconded to LinkShare Japan K.K.

The salary system, welfare benefits, and evaluation system will be the same as those of Rakuten Group, Inc.

Additional information on English Qualification

TOEIC score of 800 or higher (or proof of equivalent English proficiency, or a bachelor's degree or higher from an English-speaking country).
Proof of qualification is required by the time of the job offer.
If you do not have a score or certificate, we will arrange for you to take a TOEIC IP test organized by our company during the selection process.
Depending on the occurrence of troubles or disasters, there may be instances where work on weekends and public holidays is required.

#business #OperationalImprovement #customersupport #DigitalMarketing #adandmedia #LinkShare