Business Overview

The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services.

We believe that the mobile domain is a platform that plays a fundamental role in the ecosystem, and as the Marketing Division, we are further promoting collaboration with Rakuten Mobile.

Department Overview

UX Strategy Section manage end to end user journey of Rakuten Mobile business including online and offline. By conducting UX research and designing product UX, like mobile App, we try to improve wide variety of touchpoints in our business.

https://corp.mobile.rakuten.co.jp/english/

Position:

Why We Hire

Currently Sr. Manager takes care UX strategy group on top of section management and to accelerate the growth, another manager to lead UX strategy group will be assigned.

Position Details

- Managing your team and people

- Project Management

- Quality control in the UX domain

- Development and implement strategies for UX improvements

Work Environment

In our team, UX Specialists from various countries and background work closely as one team. As a UX specialized team, we manage comprehensive UX in Rakuten Mobile service including online and offline.

Mandatory Qualifications:

- Experience in management position for more than 5 years.

- Experience in UX design or Product Management.

- Experience in creating wireframes, prototypes, and user flows.

- Experience using design tools. (e.g., Sketch, Figma, Adobe XD)

- Knowledge and experience in user testing and gathering feedback.

- Strong communication skills and ability to work in a team.

- Logical thinking and problem-solving skills.

- Experience managing projects in large-scale and complex organizations.

- Proficient Japanese and English language capability

Other Information:

Additional information on English Qualification

TOEIC score of 800 or above. English proficiency for business conversation is mandatory.