Quality Analyst (FinCrime) - English and German

Office: Krakow · Vilnius Remote: India · Lithuania · Poland

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

The Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safe. Those special agents work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology, we aim to prevent financial crime in a way the financial world hasn’t seen so far 💫

We're looking for a Quality Analyst to ensure that our FinCrime team is operating at the best quality performance. Someone who'll work closely with all FinCrime teams, including FinCrime Analysts and Managers. A detail-oriented, technical individual who loves to get down into nitty-gritty of processes to always deliver WOW.

Up for the challenge? Let’s get in touch 🚀

What you’ll be doing

• Completing monthly Quality Control (QC) activities by focusing on identifying successes and failures in compliance teams work
• Highlighting and reporting any issues to Quality Control and FinCrime Managers
• Providing feedbacks to the analysts and identifying root cause analyses of the errors
• Delivering quality refresher session to the individuals who are struggling with the quality performance
• Coaching new joiners
• Learning all procedures across the Compliance department
• Collaborating with other teams across different locations
• Carrying out any other ad-hoc duties as required by your supervisor

What you'll need

• Good AML knowledge, preferably 2+ years of compliance experience
• A solid understanding of compliance issues and regulatory requirements within financial services, including an exceptional understanding of key processes, practices, systems, and controls
• Impeccable attention to detail and analytical skills
• Readiness to take ownership and responsibility
• Flawless verbal and written communication skills in English and German
• Flexibility with responsibilities and a positive attitude towards any changes to role, company/departmental objectives, priorities, and targets

Nice to have

• Practical knowledge of G-Suite

Compensation range

• Vilnius: €2,200 - €3,300 gross monthly*
• Lithuania: €2,200 - €3,300 gross monthly*
• Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice